Preliminary Bid Evaluation FAQs

How long will it take for the National Supplier Clearinghouse (NSC) to process my license or accreditation update?

License Updates: The NSC processes documents in the order they are received. You may call the NSC at 866-238-9652 or visit their website at www.palmettogba.com/NSC for more information.

Accreditation Updates: Accreditation files are updated weekly based on information received from your accrediting organization. Please ensure your accrediting organization is providing correct information for your business. 

Important: For bidding purposes, the Competitive Bidding Implementation Contractor (CBIC) will be checking the Provider Enrollment, Chain, and Ownership System (PECOS) during the bid evaluation period to see if your license and accreditation was effective by the close of the bid window on September 18, 2019, not the date it was updated in PECOS. It is also important to remember that the state licensing and accreditation requirements must be maintained for each location on your bid throughout the bid evaluation period. The Centers for Medicare & Medicaid Services cannot offer you a contract for a competition where you do not have a licensed and accredited location on your bid.
 

If my state does not require a license, but the notice says my location is missing the license, what should I do?

If your Notice of Preliminary Bid Evaluation indicates your location is not properly licensed, you should refer to the DMEPOS State Licensure Directory on the National Supplier Clearinghouse (NSC) website, and if necessary, contact the applicable state licensing agency. However, if your location is exempt from a state licensing requirement, then you must upload documentation to support your exemption in Connexion, the program’s secure portal, as described in Table 1 of your Notice of Preliminary Bid Evaluation. 

My location is exempt from a state licensing requirement. What should I do to prove the exemption?

Please refer to the instructions in Table 1 of your Notice of Preliminary Bid Evaluation regarding the documentation that must be submitted to support a licensure exemption. 

If your location is exempt from a state licensing requirement, you must upload documentation in Connexion, the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program’s secure portal, that certifies the exemption and includes the following:

  • The state and specific name of the state license that is not applicable to location(s) on your bid.
  • The Provider Transaction Access Number (PTAN) for each location on your bid that is not required to obtain the state license.
  • An explanation of why your location(s) is not required to obtain the state licenses.

My Notice of Preliminary Bid Evaluation didn't indicate anything about my financial documents. Wasn't I supposed to receive a notice if any of my financial documents were missing?

If your financial documents were uploaded in Connexion, the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program’s secure portal, by the covered document review date (CDRD) on August 19, 2019, you should have received an email on November 15, 2019, instructing you to log into Connexion to view your notice. The email was sent to the authorized official, and any backup authorized officials or end users who registered for your organization. 

The Notice of Covered Document Findings and Required Action is separate from the Notice of Preliminary Bid Evaluation. If you did not upload your financial documents in Connexion by the CDRD, then you would not receive an email pertaining to the Notice of Covered Document Findings and Required Action.  

My Notice of Preliminary Bid Evaluation states that my location wasn't licensed or accredited, my Provider Transaction Access Number (PTAN) was inactive, and I have common ownership and control problems. I checked the Provider Enrollment, Chain, and Ownership System (PECOS) and all my information is current and accurate. Why am I receiving this notice?

The preliminary bid evaluation is based on what was on file in PECOS at the close of the bid window on September 18, 2019. If your records have been updated since that date, and you have verified that PECOS is currently up to date, then no other action is required of you at this time.

Once I submit a copy of my state license to the National Supplier Clearinghouse (NSC), will I be contacted to confirm the Competitive Bidding Implementation Contractor (CBIC) has received my license?

No, you will not be contacted by the CBIC. The CBIC will not receive a copy of your license from the NSC, but will check your enrollment records in the Provider Enrollment, Chain, and Ownership System (PECOS) during the bid evaluation period to verify if the locations on your bid were properly licensed by the close of the bid window on September 18, 2019. All bidders will be informed of their bid results once bid evaluation and contracting are completed. 

When will I know if the information I submitted to the applicable organization indicated in the Notice of Preliminary Bid Evaluation was acceptable?

All bidders will be informed once bid evaluation and contracting is completed. However, until then, you can contact the applicable organization or check your enrollment record in the Provider Enrollment, Chain, and Ownership System (PECOS) to see if the information was received and processed.

You may also call the National Supplier Clearinghouse (NSC) at 866-238-9652 or visit their website at www.palmettogba.com/NSC for a status update.

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Updated: 10/16/2019