DBidS and Connexion User Role Table

The table below includes the actions each user role can perform in the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Bidding System, DBidS, and in Connexion, the program’s secure portal. Each action an authorized official (AO)1, backup authorized official (BAO)2, and end user (EU)3 can perform is indicated in the table by yes (Y) and no (N) identifiers.

DBidS and Connexion User Role Table
Complete Business Organization Information Section in Form A Y Y N
Enter Location Specific Information in Form A Y Y Y
Approve Form A Y Y N
Enter Information in Form B Y Y Y
Certify Form B Y Y N
Connexion AO BAO EU
Upload Documents (e.g., bidding documents and responses to notices) Y Y Y
View Preliminary Bid Evaluation (PBE) Notice/Table Y Y Y
View Covered Document Review Date (CDRD) Notice/Table Y Y Y
View Bona Fide Bid (BFB) Notice/Table Y Y Y
View Financial Scoring Summary Y Y N
View Contract Offer(s) Y Y N
Accept or Decline Contract Offer(s) Y Y N
View Disqualification Notice/Details Y Y N
Submit Bidder Inquiry Y Y Y
View Bid Disqualification Review Notice/Details Y Y Y4
View CMS-Signed Contract Y Y Y
View Return of Bid Surety Bond Liability Notice Y Y Y
View My Current Contract Y Y Y
Upload Subcontractor Disclosure(s) Y Y Y
View and Submit Form C Semi-Annual Reports Y Y Y
View and Submit Change of Location Request(s) Y Y N
View and Submit Contract Transfer Request(s)5 Y Y N
View Contract Maintenance Summary Y Y Y6
View Recent Activity Y Y Y6
View Breach of Contract Notice and Upload Response Y Y Y

If you have any questions or need assistance, please call the Competitive Bidding Implementation Contractor (CBIC) customer service center at 877-577-5331 between 9 a.m. and 5:30 p.m. prevailing Eastern Time, Monday through Friday.

1 Authorized Official (AO): For DBidS and Connexion purposes, the AO must be an individual identified as an AO on the CMS-855S enrollment application. This individual is an appointed official for the organization (for example, chief executive officer, chief financial officer, general partner, chairman of the board, or five percent or greater direct owner) to whom the organization has granted the legal authority to enroll it in the Medicare program, to make changes or updates to the organization’s enrollment information in the Medicare program, and to commit the organization to fully abide by the statutes, regulations, and program instructions of the Medicare program. 

The AO in DBidS may approve or reject the request for BAOs and end users to: 1) access and enter data in DBidS, and 2) access, upload, and complete specific information in Connexion. CMS will only accept bids that are approved and certified by the AO and any registered BAOs on behalf of the organization, and CMS will only allow AOs and registered BAOs to enter into a contract with Medicare to furnish competitively bid lead items and non-lead items in the product category to Medicare beneficiaries.

2 Backup Authorized Official (BAO): A BAO is an individual identified as an AO on the CMS-855S enrollment application and who can serve as a backup to the AO in DBidS and Connexion for all activities within the DMEPOS Competitive Bidding Program. A BAO has the same capabilities as an AO in DBidS and Connexion. 

3 End User (EU): The EU is someone whom the organization trusts to conduct company business and can assist the AO and BAO by entering and uploading bid information in DBidS and Connexion, but has limited capabilities. In DBidS, the EU can enter data on Form A and Form B, but an EU does not have the authority to approve Form A or certify Form B. In Connexion, the EU has limited capabilities, but can upload bidder documents and view and print contract documents. An organization can have one or more EUs.

4An EU can view the disqualification notice if it plays a role in the bidder inquiry submission (i.e., submits the inquiry and/or uploads rationale/supporting documentation in Connexion).

5For contract transfer requests, a non-contract user can only view its own submitted information.

6An EU can view the recent user activity for any function it is allowed to perform for a given contract. For example, an EU can view all user activity for Form C but not for contract transfer requests.

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Updated: 01/06/2022