DMEPOS Competitive Bidding - Round 2021: CDRD Reminder

If you are bidding in Round 2021 of the Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) Competitive Bidding Program and have not yet uploaded the required financial documents in Connexion, the program’s secure portal, you must do so by today, August 19, 2019, the covered document review date (CDRD), to be included in the process for reviewing covered documents and be notified of any missing required financial documents. Upload your required financial documents today!

The Competitive Bidding Implementation Contractor (CBIC) customer service center at 877-577-5331 will be open until 11:59:59 p.m. on the CDRD, August 19, 2019, to assist bidders with CDRD questions or issues. 

Note: Please ensure your documents are not password protected before uploading in Connexion.

The process for reviewing covered documents only determines if a required financial document(s) is missing. It does not indicate if required financial documents are acceptable, accurate, complete, or in accordance with the Request for Bids (RFB) Instructions. Bidders who upload their required financial documents in Connexion by the CDRD will be notified within 90 days after the CDRD if any required financial documents are missing. An email will be sent to the registered authorized official, backup authorized official(s), and end user(s), if applicable, to alert them a notice has been posted in Connexion identifying any missing required financial documents. These bidders will be required to upload their missing financial document(s) in Connexion within 10 business days of receiving the notice in Connexion. After the bid window closes, bidders may only upload missing financial documents requested through the process for reviewing covered documents and cannot submit any other documents.

Please review the Process for Reviewing Covered Documents fact sheet, Required Financial Documents fact sheet, Uploading Documents in Connexion Quick Reference, RFB Instructions, and the on-demand series of webcasts on the CBIC website for additional information.

The CBIC is the official information source for bidders and bidder education. The Centers for Medicare & Medicaid Services (CMS) cautions bidders about potential inaccurate information concerning the DMEPOS Competitive Bidding Program posted on websites other than the CBIC website. Bidders that rely on this information in the preparation or submission of their bids could be at risk of submitting a non-compliant bid. Visit the CBIC website for valuable resources and tools and to subscribe to Email Updates.

If you have any questions or need assistance, please call the CBIC customer service center at 877-577-5331 between 9 a.m. and 7 p.m. prevailing Eastern Time, Monday through Friday, during the bid window. Hours are extended until 9 p.m. prevailing Eastern Time during the last two weeks of the bid window.